On Point: the restaurant technology blog

Combo Psychology

Posted by Graydon Clarke on Thu, Jun 30, 2011 @ 14:06 PM

I came across an interesting little piece this morning on the restaurant combo.

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Topics: customer loyalty, Customer Service, food cost, Industry Experts, Insights and Best Practices, Listening to your Customers, menu pricing, restaurant management, Restaurant Marketing, restaurant marketing

Lineups out the Door: Sign of Success or a Menu Fail?

Posted by Guest Contributor on Tue, Jun 28, 2011 @ 16:06 PM

As a business owner, you probably get giddy at the sight of a line up that goes out the door. Looks like business is booming, and the cash is just rollin' in. Right about now you'd love to pull a Scrooge McDuck and go do a few laps in your vault full of money.

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Topics: Customer Service, Delivery, How-to, Industry Experts, Insights and Best Practices, menu management, pizza POS, point of sale, restaurant POS, Restaurant Technology, SpeedLine POS, SpeedLine user, SpeedLine users

Handling Employee Theft

Posted by Graydon Clarke on Tue, Jun 28, 2011 @ 14:06 PM

Employee theft is always a touchy subject to deal with, and dealing with a thief can backfire on the employer if it is not done with great care.

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Topics: employee management, How-to, Insights and Best Practices, loss prevention, pizza POS, point of sale, Restaurant Management, restaurant management, restaurant POS, Theft and Security

On Call: Stories from a SpeedLine Tech

Posted by Guest Contributor on Fri, Jun 24, 2011 @ 13:06 PM

A few weeks back a customer of mine (let’s call him Joe) wanted me to program X functionality into his menu. I worked on his menu for some time, consulted some colleagues for a second opinion and finally came to this conclusion: the only way this was going to happen was if I built an altar to Jobu, offered a cup of rum, and sacrificed a chicken.

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Topics: Industry Experts, Insights and Best Practices, Listening to your Customers, pizza POS, point of sale, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS News, SpeedLine user, SpeedLine users

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