On Point: the restaurant technology blog

Restaurant Inventory Management: Setting Up for Success

Posted by Tricia Hoy on Thu, Oct 30, 2014 @ 11:10 AM

Inventory systems are a critical component in running a restaurant business. Cheese, meat, flour, and beverages are “cash on your shelves” and as important to your net income as the sales you generate. Consider these tips for keeping tabs on these valuable—and highly perishable—assets.

How much money do you have tied up in inventory? To limit waste and spoilage, industry consultants recommend keeping no more than a week’s worth of stock on hand. And with food costs on the rise, managing inventory and limiting waste is more important than ever. 

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Topics: How-to, Industry Experts, Inventory, portion control, restaurant inventory, Restaurant Management, Restaurant Technology

SpeedLine User of the Month: Papa Mike’s Brick Oven Pizza

Posted by Tricia Hoy on Tue, Oct 28, 2014 @ 07:10 AM

For 43 years, Joe DeDona has been serving pizza in Brooklyn and loving every minute of it. He often fits in a trip to the International Pizza Expo, and we have had the pleasure of some quick visits there. A longtime SpeedLine user, Joe is always one to talk to us about his restaurant and how SpeedLine has helped the business grow.

An interview with Joe DeDona, Papa Mike’s Brick Oven Pizza in Brooklyn, NY.

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Topics: Joe Dedona, Papa Mike's Brick Oven Pizza, Restaurant POS Case Studies, SpeedLine POS News, SpeedLine user of the month

Restaurant Pro Tips: Cutting Labor Costs

Posted by Tricia Hoy on Thu, Oct 23, 2014 @ 07:10 AM

Employee costs are a significant portion of any business’ expenses. Your staff are the front line to great customer service, and improper scheduling—whether over or under—can cut into your profit for a shift. So what can you do to control your labor costs while keeping profits up?

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Topics: cutting labor costs, How-to, Industry Experts, Insights and Best Practices, restaurant labor, Restaurant Management

Delivery Areas and Fees: Getting Them Right

Posted by Tricia Hoy on Mon, Oct 20, 2014 @ 08:10 AM

Restaurant operators lose thousands each year in delivery fees charged inconsistently, or set too low to recover expenses. The new fall release of SpeedLine POS expands on the ability to set delivery areas, zones and fees by drive time, now allowing you to refine your zones—editing them by hand on a map for accurate zones and fees that reflect the true cost of delivery.

And for multi-unit operations, it provides flexible options to import and manage zones for multiple locations.

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Topics: Delivery, delivery fees, delivery zones, How-to, Restaurant Technology, SpeedLine POS News

Meeting Customer Expectations: Automated Delivery Confirmations

Posted by Tricia Hoy on Thu, Oct 16, 2014 @ 14:10 PM

The technology on your front counter can provide multiple ways to streamline business and improve customer service. We’ve already shared some ways to use your POS in Smart Operators: Great Customer Service Starts with Your Restaurant POS, but in the fall release of SpeedLine POS, we added a new method: automated delivery confirmation emails.

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Topics: email delivery confirmation, Insights and Best Practices, new SpeedLine release, POS, Restaurant Management, Restaurant Technology, SpeedLine POS News

Controlling the Drive Factor: the Key to On-Time Delivery

Posted by Tricia Hoy on Tue, Oct 14, 2014 @ 08:10 AM

Profitable on-time delivery is the focus of today's new SpeedLine software release: The Drive Factor.

If you struggle with late deliveries and drivers, now you can solve the delivery time dilemma with new control over the drive factor—for consistent on-time deliveries.

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Topics: Industry Experts, POS new release, Restaurant Technology, SpeedLine 7.1 M1, SpeedLine POS, SpeedLine POS News

Online + Offline: Understanding Delivery Customer Purchase Preferences

Posted by Jennifer Wiebe on Thu, Oct 09, 2014 @ 08:10 AM

In a recent post on the PizzaMarketplace blog, OLO CEO Noah Glass made the comment that online ordering provides “the holy grail of customer-level data.”

He has a point. Web and mobile ordering have opened up a new level of access to customer information—for restaurant companies without delivery, it may be the first opportunity to build a comprehensive database of customer information.

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Topics: Insights and Best Practices, mobile ordering, Online Ordering, online ordering, Restaurant Technology

Restaurant Trends: Consumers Are Dining Out More. Are You Attracting Their Business?

Posted by Tricia Hoy on Mon, Oct 06, 2014 @ 08:10 AM

A new report from American Express revealed that consumers are spending 40% more dining out this year than they did in 2013. That’s a significant jump: if you aren’t seeing an increase in sales, your competition is.

So what are you doing to attract new business? Here are five ways to attract new guests, and keep them coming back:

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Topics: holiday promotions, How-to, Industry Experts, Insights and Best Practices, Restaurant Management, restaurant marketing, Restaurant Technology

12 More Fridays Until Christmas: Holiday Restaurant Marketing Ideas that Work

Posted by Tricia Hoy on Thu, Oct 02, 2014 @ 08:10 AM

Doesn’t it seem like holiday marketing starts earlier every year? I know I started my shopping last January, but that’s because I am a sucker for a deal, and have a closet full of gifts I’ve forgotten about by Christmas time. But for most, holiday spending starts somewhere in October or November and continues until December 24th, and as a restaurant operator you have a fantastic opportunity to attract tired shoppers who want something quick and convenient for dinner.

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Topics: holiday marketing, How-to, Industry Experts, Insights and Best Practices, Restaurant Marketing

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