On Point: the restaurant technology blog

Halloween Prep in the Pizzeria: How to Plan for Scary Great Sales without Scary Waste

Posted by Jennifer Wiebe on Thu, Oct 29, 2015 @ 11:10 AM

Halloween. On a Saturday.

For the average pizza delivery restaurant, it’s a guaranteed banner night. So how do you prep for a night like that to maximize its potential?

On a regular day, it’s pretty clear at the end of the night when you haven’t forecasted your sales accurately. On a potentially record sales night, "guesstimating" sales can be a disaster.

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Topics: Customer Service, food cost, food costs, How-to, Industry Experts, Insights and Best Practices, Online Ordering, pizza POS, POS choice, Restaurant Management, restaurant management, restaurant marketing, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine user, SpeedLine users, Uncategorized

Profile: Meet Craig Baker

Posted by Tricia Hoy on Mon, Oct 26, 2015 @ 09:10 AM

Loyalty is a valuable commodity, with customers and staff alike. And at SpeedLine, we are proud of the tenure of our talented team.

This month, we profile Enterprise Sales Manager, Craig Baker, as he celebrates a milestone anniversary at SpeedLine: his fifth. Entrepreneurial at heart, with more than a decade of hands-on experience developing channel sales for a West Coast media group, Craig came on board as Sales Manager in 2010. In recent months, he has moved into the new role of Enterprise Sales Manager, consulting with new and long-term chain clients on technology strategy and point of sale implementations.

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Topics: Customer Service, employee management, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, POS choice, Restaurant Management, restaurant management, Restaurant POS Case Studies, SpeedLine Customers, SpeedLine POS, SpeedLine user

Top 6 Reasons Why Your Business Should Start Accepting EMV Chip Cards

Posted by Allen Friedman on Thu, Oct 22, 2015 @ 08:10 AM

The EMV migration deadline has finally arrived in the US, and questions about why businesses should accept EMV chip cards are pouring in. A lot of these questions are based on incorrect information and myths that are rampant in the industry right now.

(Debunk these myths, watch a recorded version of our recent webinar – Fact vs. Fiction: EMY Myths Debunked)

First, we want to make it clear, that migrating to EMV is not a government mandate, it is a business decision for the merchants. However, it is recommended that merchants of all sizes migrate.

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Topics: emv, How-to, Industry Experts, Ingenico, Insights and Best Practices, Listening to your Customers, payment solutions, pizza POS, point of sale, POS choice, restaurant, Restaurant Management, restaurant management, Restaurant Marketing, restaurant POS security, Restaurant Security and PCI, Restaurant Technology, restaurant technology, Security, SpeedLine POS, SpeedLine user, SpeedLine users

WEBINAR: Restaurant Technology 2020—Mapping Your Strategy

Posted by Tricia Hoy on Mon, Oct 19, 2015 @ 07:10 AM

Join us this Thursday, October 22nd at 2 PM ET, for a live technology webinar. Learn how the technology decisions that you make for your restaurants today—and next year—could determine your ability to compete in 2020 and beyond.

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Topics: How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, pizza POS, point of sale, POS choice, restaurant, Restaurant Management, restaurant management, Restaurant Marketing, restaurant marketing, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine POS News, SpeedLine user, SpeedLine users

From the Archives: 3 Ways to Cut Delivery Costs with Hidden POS Tools

Posted by Lisa Siddons on Thu, Oct 15, 2015 @ 07:10 AM

In a delivery operation, driver pay, fees, mileage, and worker’s compensation premiums can add up to a significant part of your labor cost. This post looks at three ways you can use little-known POS tools to cut delivery costs.

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Topics: delivery, Delivery, delivery fees, delivery zones, employee management, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, Restaurant Management, restaurant management, restaurant POS, SpeedLine Customers, SpeedLine POS, SpeedLine user, SpeedLine users, Uncategorized

Customer of the Month: MJ Riva and Pizza Factory

Posted by Tricia Hoy on Mon, Oct 12, 2015 @ 08:10 AM

Recently, we had the opportunity to connect with customer of the month Mary Jane (MJ) Riva, president and CEO of Pizza Factory Inc., to learn about her experience with the brand.

A 25-year franchise owner in addition to her current role as president and CEO, Riva introduces Pizza Factory as a West Coast institution, with more than 100 locations and 30 Years of Awesomeness. Pizza Factory guests can watch their pizzas made with fresh ingredients and 100% mozzarella cheese in the open concept kitchen.

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Topics: Customer Service, Enterprise, Insights and Best Practices, mobile ordering, Online Ordering, online ordering, pizza POS, point of sale, restaurant, Restaurant Management, restaurant management, Restaurant Marketing, restaurant marketing, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine user, SpeedLine user of the month, Uncategorized

Custom Pizza POS Menu Screens: Designing with a Blank Canvas

Posted by Jennifer Wiebe on Thu, Oct 08, 2015 @ 07:10 AM

A pizza-specific POS system gives you the ability to design custom order entry screens for your menu, but one size does not fit all pizza menus. In fact, a typical pizza menu with multiple sizes, crusts, sauces, and toppings allows your customers to create literally millions of variations. Software designed specifically for pizza point of sale can handle this level of complexity, and even streamline operations with ordering screens tailored to fit your menu.

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Topics: Enterprise, How-to, Insights and Best Practices, Listening to your Customers, menu, menu design, menu screen, pizza POS, point of sale, Restaurant Management, restaurant management, restaurant POS, Restaurant POS Case Studies, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine user, SpeedLine users, Uncategorized

Better Credit Card Rates 101 for Restaurants: Understanding the Costs for Better Rates

Posted by Jennifer Wiebe on Mon, Oct 05, 2015 @ 07:10 AM

Integrating credit card processing with your POS speeds service, simplifies bookkeeping, and saves time. But credit card processing fees take a bite out of your profit. 

Are you getting the best deal? Understand the key cost centers in payment processing to find out whether you could be getting better credit card rates.

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Topics: Credit Cards, How-to, Industry Experts, Insights and Best Practices, Restaurant Security and PCI, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine user, Uncategorized

Video Preview: SpeedLine for EMV & NFC Payment

Posted by Jennifer Wiebe on Thu, Oct 01, 2015 @ 07:10 AM

Earlier this week, we released a new release of the SpeedLine point of sale software for EMV.

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Topics: Credit Cards, emv, mobile payments, nfc, PCI, Restaurant Security and PCI, Restaurant Technology, SpeedLine POS News, StoreCard

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