On Point: the restaurant technology blog

Why Both Consumers and Restaurants Love Gift Cards

Posted by Chris Allen on Mon, Nov 30, 2015 @ 07:11 AM

Both merchants and consumers love gift cards. For merchants, gift cards provide additional profits. For consumers, they are an easy gift for hard-to-please family and friends. Particularly as the holiday season approaches, restaurants should get their gift card processing programs in gear to prepare for increased traffic to their stores.

Holiday shoppers spent more than $31 billion on gift cards in 2014. The average person spent about $170 on gift cards during the 2014 holiday season.(1) No matter what type of food they serve, restaurant owners and customers can benefit from a gift card program.

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Topics: Customer Service, Dine In, Enterprise, gift cards, How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, mercury, pizza POS, point of sale, POS choice, restaurant, Restaurant Management, restaurant management, Restaurant Marketing, restaurant marketing, restaurant POS, SpeedLine Customers, SpeedLine user

The Technology Driving Quick Service

Posted by Tricia Hoy on Mon, Nov 23, 2015 @ 09:11 AM

Is your quick service restaurant meeting the growing technology demands of your guests?

Here are several ways you can use and enhance your point of sale system to maximize operational efficiency in a QSR or fast casual restaurant:

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Topics: customer loyalty, Customer Service, drive-thru, How-to, Industry Experts, Insights and Best Practices, kitchen displays, Listening to your Customers, pizza POS, point of sale, restaurant, Restaurant Management, restaurant management, restaurant POS, Restaurant Technology, self-service kiosks, SpeedLine Customers, SpeedLine POS, SpeedLine user, Uncategorized

Restaurant Operations: Strengthen Your Passwords for Restaurant Security

Posted by Tricia Hoy on Thu, Nov 19, 2015 @ 07:11 AM

We encounter passwords in almost every area of our lives. Whether for online banking, education, social media, or at work, passwords control access to much of the information we need every day.

You understand the wealth of information available in your POS system, including important financial information. So you recognize how critical your password can be in securing your restaurant data. Ask yourself—is your password strong enough? Check these 4 tips for creating and managing passwords to enhance restaurant security:

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Topics: How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, POS choice, restaurant, Restaurant Management, restaurant management, restaurant POS, Restaurant Security and PCI, Restaurant Technology, restaurant technology, Security, SpeedLine user, SpeedLine users, Theft and Security

Pizza Expo 2016 – Will we see you there?

Posted by Tricia Hoy on Mon, Nov 16, 2015 @ 07:11 AM

It’s coming up quickly! With just over 3 months until show time, we’ve started planning for International Pizza Expo 2016, March 8-10 at the Trade and Convention Center in Las Vegas.

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Topics: Industry Experts, International Pizza Expo, Restaurant Management, restaurant management, Restaurant Marketing, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine user, Tradeshows

Restaurant Marketing: 5 Marketing Tips to Boost Sales

Posted by Tricia Hoy on Thu, Nov 12, 2015 @ 07:11 AM

Looking to make more dough?  New restaurant marketing strategies can recognize and reward existing customers—and attract new ones. Here are five marketing strategies to help build your customer base and increase sales in the restaurant:

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Topics: Customer Service, Database Marketing, How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, point of sale, Restaurant Marketing, restaurant marketing, restaurant POS, Restaurant POS Case Studies, SpeedLine Customers, SpeedLine POS, Uncategorized

Online Ordering: The Ultimate Upsell?

Posted by Lisa Siddons on Mon, Nov 09, 2015 @ 10:11 AM

You’ve probably seen them: figures and statements that talk about how online ordering can boost pizza ticket totals and averages. Maybe you’ve even experienced this phenom yourself? Some sources say that effective online ordering with suggestive selling can lead to ticket averages that are 15 to 27% higher than in-store averages.

Let’s take a look at what’s responsible for the increase in online ticket totals, and how you can be sure your site is designed to take advantage.

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Topics: customer loyalty, Customer Service, delivery zones, Dine In, Enterprise, How-to, Industry Experts, Insights and Best Practices, Online Ordering, point of sale, POS choice, Restaurant Management, restaurant management, Restaurant Marketing, restaurant marketing, SpeedLine Customers, SpeedLine POS, SpeedLine user, Uncategorized

Customer of the Month: Lori Mourlam and Godfather’s Pizza

Posted by Tricia Hoy on Thu, Nov 05, 2015 @ 07:11 AM

This week, we are featuring customer of the month, Lori Mourlam, Vice President of ROC Management. Formed in 1980 to provide support services for the Godfather’s Pizza Restaurants, ROC now owns 15 Godfather’s Pizza restaurants operating in Iowa and Minnesota. Perfecting pizza since 1973, Godfather’s Pizza continues to be recognized for living up to the statement: “There’s Nobody’s Pizza, Like Godfather’s Pizza.”

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Topics: Customer Service, Enterprise, Industry Experts, Insights and Best Practices, Listening to your Customers, pizza POS, point of sale, POS choice, restaurant, Restaurant Management, restaurant management, Restaurant Marketing, restaurant marketing, restaurant POS, Restaurant POS Case Studies, SpeedLine Customers, SpeedLine POS, SpeedLine user

SpeedLine POS Adds Mercury StoreCard: Gift, Rewards, and Mobile Payment

Posted by Jennifer Wiebe on Mon, Nov 02, 2015 @ 11:11 AM

 

Scan a plastic card or QR code on a convenient mobile app
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Topics: gift card, mercury storecard, mobile loyalty, mobile payment, Restaurant Marketing, Restaurant Technology, SpeedLine POS News, stored value card

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