On Point: the restaurant technology blog

5 Ways to Manage Loss Prevention in Your Restaurant

Posted by Tricia Hoy on Wed, Aug 31, 2016 @ 06:08 AM

Is employee theft something you have experienced in your pizzeria or QSR? If you think it can’t happen to you, think again! According to Fast Casual, a study by the National Restaurant Association estimates that internal theft is responsible for 75 percent of inventory shortages and losses of close to four percent of restaurant sales. Three-quarters of employees steal from the workplace at least once, while half steal repeatedly. Those employees are not all stealing cash. Theft can also come in other forms: staff abusing discount codes, treating themselves or friends to food and beverages, or cheating the time clock.

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Topics: How-to, Industry Experts, Insights and Best Practices, loss prevention, point of sale, POS choice, Restaurant Management, restaurant management, SpeedLine POS, SpeedLine user, Theft and Security, Uncategorized

Inside Snapchat Marketing for Restaurants

Posted by Tricia Hoy on Wed, Aug 24, 2016 @ 08:08 AM

If you are not already using Snapchat to market your pizzeria or QSR location, you are missing out. With eight billion mobile videos currently viewed daily, Snapchat is gaining popularity. In fact, in a recent study from statista it ranks as the most popular social media site among US teens and young adults.

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Topics: How-to, Industry Experts, Insights and Best Practices, Online Marketing, pizza POS, Restaurant Marketing, restaurant marketing, restaurant technology, Snapchat, SpeedLine Customers, Uncategorized

Let’s Hear it for the Boys! 10 Years of Success at SpeedLine

Posted by Tricia Hoy on Wed, Aug 17, 2016 @ 07:08 AM

We are very excited to celebrate an employment anniversary with two of SpeedLine’s very own. In today’s competitive job market, it’s unique to find employees who are committed to an organization for the long term. To have two members of the same team celebrating this accomplishment is a special occasion indeed. Let’s take a look at two members of the customer service department who are making a 10-year splash with SpeedLine this summer.

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Topics: Customer Service, employee management, point of sale, restaurant POS, SpeedLine POS, SpeedLine POS News, Uncategorized

Customer Displays Improve QSR Sales and Service

Posted by Tricia Hoy on Wed, Aug 10, 2016 @ 09:08 AM

How often do order errors happen? Mistakes chew up time, waste stock, and burn good will with your customers. So how do you avoid entry errors and deliver the right order every time? Customer displays.

One step is to add a customer-facing display at the counter. The instant visual validation helps catch and correct mistakes as they happen. As an added bonus, these displays discourage theft and can increase add-on sales.

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Topics: customer display, Customer Service, Dine In, Enterprise, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, restaurant technology, SpeedLine POS, Theft and Security

Food Safety: 4 Ways a Restaurant POS Helps

Posted by Lisa Siddons on Wed, Aug 03, 2016 @ 09:08 AM

As a restaurant owner, food safety and concern for the health of your customers is likely one of your top priorities, and with good reason. As this Pizza Today article points out, your customers are often your neighbors and friends, and in some cases a serious food safety incident could lead to restaurant closure.

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Topics: buffet planning, Catering, Delivery, Dine In, employee management, food safety, How-to, Insights and Best Practices, restaurant, Restaurant Management, restaurant management, SpeedLine POS, Uncategorized

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