Pizza Hut Franchisee Implements Fingerprint Biometrics in 118 Locations

By Lisa Siddons

Pizza Hut franchise company Rage, Inc., uses fingerprint security to control access to the company’s SpeedLine point of sale systems for more than 1800 employees at 118 restaurant locations.

The benefits are clear: “Prior to installing DigitalPersona U.are.U Fingerprint Readers, Rage’s Pizza Hut store managers used simple ID numbers to authorize discounts, overrides and voids. Employees also had their own ID numbers to clock in and out of the payroll system. Because managers are often required to handle multiple requests at the same time, they would share authorization credentials with employees to prevent delays in customer service. Unfortunately, this practice frequently led to fraudulent discounts, causing cash register shrink.”

“Furthermore, some employees were also buddy-punching, clocking in co-workers who weren’t actually working. To address these issues, Rage deployed DigitalPersona fingerprint biometrics at their Pizza Hut locations, eliminating the use of ID codes and accurately tying managers and cashiers to their actions.”

In a nutshell, fingerprint scanners drastically limit the potential for fraudulent discounts, cash register shrink, and time-theft. If I want to void a ticket and sneak the cash for myself, I’d need to have my manager’s warm finger handy. If I wanted a friend to punch me in when I’m running late I’d need to take some very painful, drastic measures to get my finger to him.

David Logsdon, director of MIS at Rage, Inc., confirms: "Fingerprint readers have provided us with a fast and simple way to reduce inventory shrink and eliminate payroll fraud... this has led to improved revenues across all of our locations.”


Posted by Lisa Siddons

Writes guides, online help, and training content for SpeedLine POS users. An avid hiker and dancer, Lisa also enjoys learning new and exciting things.

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Tags: case study, loss prevention, SpeedLine News

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