Improve your customer service at the point of sale by adopting customer facing displays. It’s become commonplace in many restaurants and retail stores to have customer displays listing order items as they are rung in. As each item is entered into the point of sale, that same item is listed on the employee monitor and the customer display.
How often do order errors happen? Mistakes chew up time, waste stock, and burn good will with your customers. So how do you avoid entry errors and deliver the right order every time? Customer displays.
One step is to add a customer-facing display at the counter. The instant visual validation helps catch and correct mistakes as they happen. As an added bonus, these displays discourage theft and can increase add-on sales.
Topics: customer display, Customer Service, Dine In, Enterprise, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, restaurant technology, SpeedLine POS, Theft and Security