How often do your deliveries arrive late? Do you get calls from impatient customers looking for their deliveries, half an hour past the expected time? Accurate promise times for deliveries can help minimize these calls, and increase customer satisfaction—even if the quoted time is longer.
The technology on your front counter can provide multiple ways to streamline business and improve customer service. We’ve already shared some ways to use your POS in Smart Operators: Great Customer Service Starts with Your Restaurant POS, but in the fall release of SpeedLine POS, we added a new method: automated delivery confirmation emails.