On Point: the restaurant technology blog

5 Reasons to Attend the 2018 Pizza Expo

Posted by Elizabeth Kelly on Thu, Feb 15, 2018 @ 08:02 AM

It’s that time of year again! We are getting ready for the 2018 Pizza Expo in Las Vegas.

Pizza Expo is North America’s biggest pizza industry event.

Looking for a good reason to join us? How about five great reasons?

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Topics: Industry Experts, Insights and Best Practices, International Pizza Expo, pizza POS, point of sale, restaurant technology, SpeedLine POS, Tradeshows

From the Archives: Managing Access to Avoid Internal Theft

Posted by Tricia Hoy on Thu, Jul 06, 2017 @ 12:07 PM

According to the Statistic Brain stats site, employee theft accounts for more than $50 billion in lost sales to employers in the Unites States each year, or about a 7% average of annual revenues. That’s an alarming number, and one many restaurant operators know all too well.

Statistic Brain also reports that approximately 75% of employees have stolen once, and 37.5% at least twice. Even if you trust the people working for you, those statistics mean putting the proper tools in place to protect the business is critical.

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Topics: Industry Experts, Insights and Best Practices, loss prevention, restaurant POS security, Restaurant Security and PCI, Restaurant Technology

Restaurant Marketing: Facebook Tips from Smart Pizza Marketing

Posted by Bruce Irving on Wed, May 10, 2017 @ 08:05 AM

We at Smart Pizza Marketing, have spent thousands, and have been able to use the data obtained to really help others understand what is currently working. In this post, I am going to share the three specific things that are really working well right now on this incredible social network.

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Topics: How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, Online Marketing, Restaurant Marketing, restaurant marketing, restaurant technology

Restaurant Marketing: 5 Ways to Boost Restaurant Sales

Posted by Tricia Hoy on Wed, Apr 26, 2017 @ 09:04 AM

In the restaurant business, selling your service can be as important as selling your goods. Sure, you make great pizzas—but what are your out-the-door and delivery times? Is the pizza arriving to the customer hot? And your staff: how do they measure up?

No matter how great the food is, every restaurant has room for improvement, both in customer service and in bolstering sales.

Let’s take a closer look at 5 things you can use to market your service and your food while boosting profits:

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Topics: contests, customer loyalty, Customer Service, How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, menu management, point of sale, Restaurant Management, Restaurant Marketing, restaurant marketing, social media marketing, SpeedLine POS, SpeedLine user, upselling

“Hey, Joe.” The Best Part About Pizza Expo 2017

Posted by Jennifer Wiebe on Wed, Apr 12, 2017 @ 08:04 AM

A week after our return from the International Pizza Expo, we’re still digesting all that we saw and heard at this year’s big show.

Conversations with restaurant operators at the Expo are a crash course in how the industry is changing—and how it stays the same.

The radical changes that stood out to me were around mobile technology. Restaurant operators were looking for solutions for mobile order entry in the store. And flexible options to handle online orders from a surprisingly wide set of providers.

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Topics: Enterprise, Industry Experts, Insights and Best Practices, International Pizza Expo, Loyalty, Online Ordering, online ordering, pizza POS, point of sale, restaurant management, Restaurant Marketing, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine POS News, Tradeshows

From the Archives: Master Menus for Multi-Unit Restaurant Companies

Posted by Lisa Siddons on Wed, Mar 29, 2017 @ 09:03 AM

With most of the crew at the International Pizza Expo this week (visit SpeedLine at booth #421), we're featuring this article on master menus from the archives.

Many chains use master corporate menus to control food cost and brand consistency. By standardizing menu offerings, recipes, and portions, restaurant chains protect their margins, deliver a consistent product across multiple locations. This  streamlines IT operations.

Tastes can vary from one area to another. The leek-and-potato pizza that’s a hit in Oakland may not go over so well in Dallas. With regional differences in prices, coupons, and tastes, how do you put the concept of a corporate menu into practice?

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Topics: Customer Service, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, POS choice, Restaurant Management, restaurant management, restaurant marketing, restaurant POS, Restaurant Technology, SpeedLine Customers, SpeedLine user

Restaurant Operations: 3 Equipment Essentials for Effective Pizzeria Operations

Posted by Tricia Hoy on Thu, Mar 23, 2017 @ 13:03 PM

As we get ready to head to Pizza Expo 2017 next week, we’ve been thinking about what a fantastic opportunity it is to check out new pizza and delivery-related products. If you’re looking for ideas to improve operations in your pizzeria, Pizza Expo is a great place to start.

Are you opening a new restaurant, or replacing aging equipment? Ensuring your restaurant equipment is in tip-top shape is a key factor in fine tuning operations.

These are three equipment essentials for any pizza and delivery operation:

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Topics: Enterprise, How-to, Industry Experts, Insights and Best Practices, International Pizza Expo, Inventory, Online Ordering, oven, pizza expo, pizza POS, point of sale, refrigeration, Restaurant Management, restaurant management, restaurant POS, Restaurant Technology, SpeedLine Customers, SpeedLine POS

Pizza Expo 2017 – The Final Countdown!

Posted by Tricia Hoy on Wed, Mar 15, 2017 @ 08:03 AM

The team at SpeedLine is gearing up for the “Largest Pizza Show in the World.” International Pizza Expo will take over the Las Vegas Convention Center in less than two weeks.

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Topics: Delivery, delivery fees, delivery zones, Industry Experts, International Pizza Expo, LiveMaps, pizza POS, point of sale, restaurant management, restaurant POS, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine user, Tradeshows, Uncategorized

Continuing Care: Does Your POS Vendor Offer After-Sale Services?

Posted by Lisa Siddons on Wed, Mar 08, 2017 @ 08:03 AM

Too often, we hear stories of POS vendors whose attention to service tails off shortly after the check is cut. This can leave restaurant owners scrambling to maintain their systems, and failing to get the most out of their technology investment.

If you’re shopping for a POS system or other restaurant technology, one of the important things to consider is what happens after the system is installed and paid for. Does the vendor offer ongoing support? Menu and setting management services? Online training materials? Aftermarket equipment options?

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Topics: aftermarket sales, Customer Service, Enterprise, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, POS choice, Restaurant Management, restaurant management, restaurant POS, Restaurant POS Case Studies, Restaurant Technology, restaurant technology, Services, SpeedLine Customers, SpeedLine user, support service, tech support

Restaurant Security: EMV and PCI Fraud Safeguards

Posted by Jennifer Wiebe on Wed, Feb 22, 2017 @ 08:02 AM

If EMV and PCI are just letters to you, you should know that these acronyms represent important security standards for your business.

Did you know that if a guest uses a counterfeit or stolen, chip-enabled payment card in your restaurant, and if you are not using an EMV card reader, you are liable for any and all chargebacks? Chargebacks of this kind are on the rise.

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Topics: Credit Cards, emv, Enterprise, How-to, Industry Experts, Insights and Best Practices, PCI, restaurant management, restaurant POS security, Restaurant Security and PCI, Restaurant Technology, restaurant technology, Security, SpeedLine POS, Theft and Security

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