On Point: the restaurant technology blog

Drive Delivery Profit and Efficiency Part 2: Expediting Dispatch

Posted by Elizabeth Kelly on Wed, Sep 19, 2018 @ 08:09 AM

The ability to visualize exactly what is going on can be a critical aid to improving efficiency. A visual dispatch system helps expediters see delivery orders, quoted times, zones, distances, and traffic all at once in a map view they can easily understand at a glance.

On the POS screen, a dedicated expediter touchscreen display, or a big-screen TV on the wall, this rich visual display can keep drivers, dispatchers, and the whole kitchen up to speed.

Is your staff equipped to expedite deliveries?

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Topics: delivery, Delivery, delivery zones, live maps, LiveMaps, pizza delivery, restaurant delivery, restaurant delivery operations, visual display

Restaurant Marketing: New Opportunities with Delivery Confirmation Emails

Posted by Tricia Hoy on Mon, Aug 17, 2015 @ 08:08 AM

Instant, personalized communication is quickly becoming a customer expectation. If you deliver, chances are you could increase customer satisfaction and loyalty, and spend less time on customer call-backs, by adding delivery confirmation emails.

A delivery confirmation email from the POS system is an automatic notification to customers at the time of dispatch that their order is on the way, and more important, when they can expect it.

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Topics: Customer Service, delivery, Delivery, delivery zones, How-to, Insights and Best Practices, live maps, mobile ordering, Online Ordering, online ordering, pizza POS, point of sale, restaurant, Restaurant Marketing, restaurant marketing, SpeedLine Customers, SpeedLine users, Uncategorized

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