On Point: the restaurant technology blog

Restaurant Marketing: New Opportunities with Delivery Confirmation Emails

Posted by Tricia Hoy on Mon, Aug 17, 2015 @ 08:08 AM

Instant, personalized communication is quickly becoming a customer expectation. If you deliver, chances are you could increase customer satisfaction and loyalty, and spend less time on customer call-backs, by adding delivery confirmation emails.

A delivery confirmation email from the POS system is an automatic notification to customers at the time of dispatch that their order is on the way, and more important, when they can expect it.

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Topics: Customer Service, delivery, Delivery, delivery zones, How-to, Insights and Best Practices, live maps, mobile ordering, Online Ordering, online ordering, pizza POS, point of sale, restaurant, Restaurant Marketing, restaurant marketing, SpeedLine Customers, SpeedLine users, Uncategorized

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