Employee theft is a problem that plagues the restaurant industry. Every manager wants to trust the people they hire, but that doesn’t mean managers and owners should be naïve to popular tactics for theft detection and prevention. Using the theft controls in your point of sale system doesn’t mean you don’t trust your staff. But it makes it much more difficult for any employees who might be inclined to abuse your trust.
When restaurant revenue takes an unfortunate turn for the worse, owners often scramble for a response and resort to cost cutting. But cost cutting is a knee-jerk reaction. It's not a long-term solution.
So what do you do instead?
Avoid rash action, and instead practice ongoing cost control.
According to the Statistic Brain stats site, employee theft accounts for more than $50 billion in lost sales to employers in the Unites States each year, or about a 7% average of annual revenues. That’s an alarming number, and one many restaurant operators know all too well.
Statistic Brain also reports that approximately 75% of employees have stolen once, and 37.5% at least twice. Even if you trust the people working for you, those statistics mean putting the proper tools in place to protect the business is critical.
What steps are you taking today to ensure lean, profitable operations in the restaurant? Managing the flow of cash through the restaurant is a critical piece of your security plan.
Topics: cameras, cash limits, Credit Cards, Customer Service, fingerprint sensors, How-to, Industry Experts, Insights and Best Practices, loss prevention, pizza POS, point of sale, Restaurant Management, restaurant management, restaurant POS, restaurant POS security, Restaurant Security and PCI, restaurant technology, Security, SpeedLine POS, Theft and Security, Uncategorized
Looking back, 2016 was an amazing year for innovation in restaurant technology. EMV rollouts and a range of new digital payment options drove major changes in payment processing for many restaurant brands. Online ordering continued to grow at an exponential rate. And we’ve seen a range of new developments in delivery—from third-party services to delivery by drone.
The top 10 most popular 2016 On Point posts offered insights into ways you can leverage restaurant technology (and the point of sale system in particular) to streamline operations and boost restaurant profit.
Topics: Credit Cards, customer loyalty, Delivery, employee management, Enterprise, How-to, Industry Experts, Insights and Best Practices, Inventory, Listening to your Customers, loss prevention, menu management, online ordering, pizza POS, point of sale, Restaurant Management, restaurant management, Restaurant Marketing, Restaurant Technology, SpeedLine Customers, SpeedLine user, Uncategorized
Let’s face it. It can be hard to keep your finger on the pulse of your pizzeria every hour of every day. But your point of sale system can track events for you, so management can keep an eye on the big picture.
Are you using all four of these key POS tools to help reduce theft and drive efficiency?
Topics: employee management, How-to, Industry Experts, Insights and Best Practices, labor management, loss prevention, pizza POS, point of sale, POS reports, Restaurant Management, restaurant management, SpeedLine Customers, SpeedLine POS, SpeedLine user, time clock abuse, Uncategorized
You can create lean and profitable systems in your restaurant by fine tuning the systems you have in place. Manage money and margins with these four key controls.
Topics: cash limits, Enterprise, fingerprint sensors, food cost, How-to, Insights and Best Practices, loss prevention, pizza POS, point of sale, Restaurant Management, restaurant management, restaurant technology, SpeedLine Customers, SpeedLine POS
Is employee theft something you have experienced in your pizzeria or QSR? If you think it can’t happen to you, think again! According to Fast Casual, a study by the National Restaurant Association estimates that internal theft is responsible for 75 percent of inventory shortages and losses of close to four percent of restaurant sales. Three-quarters of employees steal from the workplace at least once, while half steal repeatedly. Those employees are not all stealing cash. Theft can also come in other forms: staff abusing discount codes, treating themselves or friends to food and beverages, or cheating the time clock.
Topics: How-to, Industry Experts, Insights and Best Practices, loss prevention, point of sale, POS choice, Restaurant Management, restaurant management, SpeedLine POS, SpeedLine user, Theft and Security, Uncategorized
Backing up the data in your restaurant POS is a critical part of regular system maintenance. Not backing up your data regularly can be costly to your business.
For SpeedLine POS users, the first step is a tool called Hot Backup. Working behind the scenes, Hot Backup protects against hardware failure and human error by backing up your data from one station to another automatically all day long.
But to make sure that your data is safe from disasters like fire, flood, or theft, you’ll also need an off-site backup.
Topics: backup, How-to, Industry Experts, Insights and Best Practices, loss prevention, pizza POS, point of sale, POS data, Restaurant Management, restaurant marketing, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS, Uncategorized
Do you know what’s happening in every area of your restaurant business? Knowledge is power, and the statistical data in your POS can provide you with new growth potential.