On Point: the restaurant technology blog

Restaurant Marketing: Retain Valuable Customers with a Loyalty Program

Posted by Tricia Hoy on Mon, Apr 18, 2016 @ 09:04 AM

Have you considered implementing a loyalty program in your restaurant?

Studies show that it costs substantially more to acquire a new customer than to keep existing customers coming back. And implementing the right loyalty program can help. According to Hubspot, “a 5% increase in customer retention can lead to a 25-100% increase in profit for your company.” And beyond sales, loyalty programs help pizza operators increase brand loyalty, and maximize the lifetime value of their customers.

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Topics: customer data, customer loyalty, Customer Service, Dine In, Enterprise, How-to, Insights and Best Practices, Listening to your Customers, loyalty programs, pizza POS, point of sale, Restaurant Marketing, restaurant marketing, restaurant POS, Restaurant POS Case Studies, SpeedLine Customers, SpeedLine POS

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