On Point: the restaurant technology blog

Wireless Best Practices for Mobile POS

Posted by Elizabeth Kelly on Wed, Oct 17, 2018 @ 08:10 AM

Tablet point of sale systems are growing in popularity because of their capacity to improve efficiency and mobility within the restaurant. But this new mobility in the restaurant relies on your mPOS tablets being properly connected to the network.

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Topics: tablet pos, Restaurant Security and PCI, restaurant POS security, payment security, Security

Reducing PCI Scope and Risk

Posted by Elizabeth Kelly on Wed, Aug 01, 2018 @ 09:08 AM

It seems every few months, we see another news story about a retail or restaurant company that has had customer data breached. And while the big stories make the news, criminals more often target small businesses that have fewer resources to protect themselves.

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Topics: Theft and Security, Restaurant Security and PCI, protecting POS data, payment security, emv, credit card breach, Credit Cards, PCI

Some Pizzerias Lagging in the Shift to Online Ordering: the View from Pizza Expo 2016

Posted by Jennifer Wiebe on Thu, Mar 17, 2016 @ 14:03 PM

Nearly every operator we met at the 2016 International Pizza Expo was looking for ways to increase sales from web and mobile ordering, and reduce the associated costs.

Some were looking for new online ordering options; others, a more seamless user experience. Some pizzerias had already experienced a shift of more than 40 to 50% of their phone orders to web and mobile—but a surprising number of operators were just getting started online. Overall, these numbers represented a surprisingly small shift from our benchmark study results in late 2014. But with the restaurant operators who had embraced the online ordering model, the conversations at the 2016 Pizza Expo were different.

The move to online ordering has resulted in real reductions in labor costs for most restaurants, but a number of operators commented that it introduces new challenges as well.

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Topics: Chowly, Credit Cards, digital sales, How-to, Industry Experts, Insights and Best Practices, International Pizza Expo, Listening to your Customers, Online Ordering, online ordering, payment security, pizza expo 2016, pizza POS, POS choice, restaurant management, restaurant POS, Restaurant Security and PCI, Restaurant Technology, restaurant technology, Security, SpeedLine Customers, SpeedLine POS, SpeedLine users, third party ordering

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