On Point: the restaurant technology blog

From the Archives: Customer Messaging: Make Your Receipts Work Double-Time

Posted by Tricia Hoy on Mon, Jun 27, 2016 @ 11:06 AM

Delivery and online ordering build your customer database every day. Are you taking advantage of this point of sale data for marketing?Today, we look at ways to enhance customer service by sending personalized messages through the POS system.Start with the simplest form of communication: the receipt. Messages on receipts don’t require you to collect emails, and are usually “set and forget,” so you just enter the settings once, and then the messages (usually bounceback or loyalty messages, or surveys) print automatically on receipts.

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Topics: customer messaging, Customer Service, How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, pizza POS, receipts, Restaurant Management, restaurant management, restaurant marketing, restaurant POS, restaurant technology, SpeedLine POS, Uncategorized

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