On Point: the restaurant technology blog

[New Whitepaper] Beyond the Point of Sale: Improving Operations Through Integration

Posted by Elizabeth Kelly on Wed, Dec 12, 2018 @ 08:12 AM

This week, Pizza Marketplace released a new whitepaper on point of sale systems. Your restaurant’s point of sale system is the heart of your technology strategy, and Beyond the Point of Sale: Improving Operations Through Integration walks pizzeria owners through the operational systems that connect in to the point of sale.

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Topics: Guide, point of sale technology, restaurant technology, Restaurant Technology

Pay@ the Door: Now Available on Android

Posted by Elizabeth Kelly on Wed, Dec 05, 2018 @ 08:12 AM

In March, we released Pay@ the Door, which permits SpeedLine users to accept card-present EMV chip payments upon delivery. At the time of release, Pay@ the Door could only be used on an iOS device paired with a Bluetooth EMV PIN pad. Now, Pay@ the Door is also available for Android devices.

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Topics: Pay@ the Door, technology in the restaurant, restaurant technology, restaurant technology trends, Restaurant Technology, restaurant delivery operations, restaurant delivery, pizza delivery, Delivery, delivery

A POS to Rely On: Krazy Karl’s Pizza

Posted by Elizabeth Kelly on Wed, Aug 22, 2018 @ 07:08 AM

In Fort Collins, Colorado, people are crazy for Krazy Karl’s. Since opening in 2010, the pizzeria has expanded to two locations within the city, serving university students and families alike.

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Topics: SpeedLine Customers, customer story, customer of the month, technology in the restaurant, Restaurant Technology, SpeedLine users, SpeedLine user of the month, SpeedLine user, SpeedLine POS

Patio Season Point of Sale Prep

Posted by Elizabeth Kelly on Fri, May 11, 2018 @ 18:05 PM

The weather is warming, and patio season is here. Setting up your restaurant’s patio for summer involves more than pulling out the tables, and adding summer specials and promotions.

Your patio is an extension of your dining area during the summer months. If you offer full service, it’s important that your customers receive the same quality of service indoors and out.

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Topics: Customer Service, pizza POS, point of sale, Restaurant Technology, restaurant technology

Kitchen Display Systems: Increasing Efficiency in Your Pizza Kitchen

Posted by Elizabeth Kelly on Thu, May 03, 2018 @ 09:05 AM

Organizing the back of house can be a roller coaster for many pizzerias. Busy Friday nights, lunch rushes, and condensed dinner times can be the true test of the restaurant’s efficiency in the kitchen. How orders flow through the kitchen is a huge part of the challenge.

There are two popular methods for sending orders from your POS system to the kitchen:

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Topics: kds, kitchen display systems, performance, restaurant POS, Restaurant Technology, restaurant technology

[New Guide] Compatibility Matters: Meeting Your POS Match

Posted by Elizabeth Kelly on Fri, Apr 27, 2018 @ 09:04 AM

Pizza Marketplace recently released a new guide to help pizzerias navigate the process of selecting a new point of sale system, particularly when it comes to compatibility with your restaurant.

Compatibility Matters: Meeting Your POS Match walks restaurant owners through the important considerations about the point of sale systemand their restaurant conceptbefore tying the knot with a compatible POS partner.

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Topics: Guide, Insights and Best Practices, pizza POS, point of sale, POS choice, restaurant POS, Restaurant POS Case Studies, Restaurant Technology, restaurant technology

The Online Customer Experience

Posted by Elizabeth Kelly on Mon, Apr 23, 2018 @ 09:04 AM

A few weeks ago, we described online ordering as the “new front door” for many pizzerias. Your online ordering site is often a new customer’s first experience with your brand. That’s why it’s so critical that the ordering process be seamless from your customer’s point of view.

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Topics: Customer Service, mobile ordering, Online Marketing, Online Ordering, online ordering, Restaurant Marketing, restaurant marketing, Restaurant Technology, SEO

Pay@ the Door: EMV Security and Cost Reductions for Restaurant Delivery

Posted by Elizabeth Kelly on Mon, Apr 16, 2018 @ 09:04 AM

Have you upgraded your payment technology to accept EMV yet? Many pizzeria and delivery restaurant owners have been dragging their feet, as a large percentage of their sales are card-not-present deliveries. For online and delivery orders, pizzerias and delivery restaurants are being charged card-not-present fees—whether they have upgraded to EMV or not. If more than half of your payments are card-not-present, it’s hard to justify the hardware upgrades for EMV.

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Topics: delivery, Delivery, emv, Pay@ the Door, restaurant POS, Restaurant Technology, restaurant technology

Online Ordering: Your New Front Door

Posted by Elizabeth Kelly on Thu, Apr 05, 2018 @ 08:04 AM

To your web-savvy customers, loading a slow online ordering website feels like walking up to a restaurant and seeing a long line. They won’t wait. They won’t order—they go somewhere else. For customers who find you online, the ordering site is your new front door.

While it may feel like you have less control over your customers’ first impressions online than you do in the store, that doesn’t have to be the case. Let’s take a look at a few things to look for in an online ordering provider to meet customer expectations and increase online sales.

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Topics: mobile ordering, Online Marketing, Online Ordering, online ordering, PCI, Restaurant Technology, restaurant technology, SEO, SpeedLine Customers

SpeedDine: New from SpeedLine

Posted by Elizabeth Kelly on Mon, Mar 19, 2018 @ 09:03 AM

From the 2018 Pizza International Expo, SpeedLine is pleased to announce a new online ordering service for SpeedLine customers. SpeedDine offers fast, affordable, and convenient online ordering that integrates directly with the SpeedLine POS.

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Topics: International Pizza Expo, mobile ordering, Online Ordering, online ordering, Restaurant Technology, SpeedLine POS, SpeedLine POS News

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