As many of us are setting our goals and resolutions for 2019, we thought it would be a good idea to share some online resources for the pizza industry. Here are our favorite online resources for pizzerias:
This week, Pizza Marketplace released a new whitepaper on point of sale systems. Your restaurant’s point of sale system is the heart of your technology strategy, and Beyond the Point of Sale: Improving Operations Through Integration walks pizzeria owners through the operational systems that connect in to the point of sale.
In March, we released Pay@ the Door, which permits SpeedLine users to accept card-present EMV chip payments upon delivery. At the time of release, Pay@ the Door could only be used on an iOS device paired with a Bluetooth EMV PIN pad. Now, Pay@ the Door is also available for Android devices.
Topics: Pay@ the Door, technology in the restaurant, restaurant technology, restaurant technology trends, Restaurant Technology, restaurant delivery operations, restaurant delivery, pizza delivery, Delivery, delivery
In Fort Collins, Colorado, people are crazy for Krazy Karl’s. Since opening in 2010, the pizzeria has expanded to two locations within the city, serving university students and families alike.
The weather is warming, and patio season is here. Setting up your restaurant’s patio for summer involves more than pulling out the tables, and adding summer specials and promotions.
Your patio is an extension of your dining area during the summer months. If you offer full service, it’s important that your customers receive the same quality of service indoors and out.
Organizing the back of house can be a roller coaster for many pizzerias. Busy Friday nights, lunch rushes, and condensed dinner times can be the true test of the restaurant’s efficiency in the kitchen. How orders flow through the kitchen is a huge part of the challenge.
There are two popular methods for sending orders from your POS system to the kitchen:
Pizza Marketplace recently released a new guide to help pizzerias navigate the process of selecting a new point of sale system, particularly when it comes to compatibility with your restaurant.
Compatibility Matters: Meeting Your POS Match walks restaurant owners through the important considerations about the point of sale system—and their restaurant concept—before tying the knot with a compatible POS partner.
A few weeks ago, we described online ordering as the “new front door” for many pizzerias. Your online ordering site is often a new customer’s first experience with your brand. That’s why it’s so critical that the ordering process be seamless from your customer’s point of view.
Have you upgraded your payment technology to accept EMV yet? Many pizzeria and delivery restaurant owners have been dragging their feet, as a large percentage of their sales are card-not-present deliveries. For online and delivery orders, pizzerias and delivery restaurants are being charged card-not-present fees—whether they have upgraded to EMV or not. If more than half of your payments are card-not-present, it’s hard to justify the hardware upgrades for EMV.
To your web-savvy customers, loading a slow online ordering website feels like walking up to a restaurant and seeing a long line. They won’t wait. They won’t order—they go somewhere else. For customers who find you online, the ordering site is your new front door.
While it may feel like you have less control over your customers’ first impressions online than you do in the store, that doesn’t have to be the case. Let’s take a look at a few things to look for in an online ordering provider to meet customer expectations and increase online sales.