On Point: the restaurant technology blog

Restaurant Marketing: Ramping up Customer Loyalty with Reward Programs

Posted by Tricia Hoy on Wed, Oct 05, 2016 @ 18:10 PM

How important are your best customers? According to Lindsay Kolowich of HubSpot, “it costs your business about 5-10X more to acquire a new customer than it does to sell to an existing one.” Added to that, Kolowich goes on to say that “your current customers spend 60% more than new customers.” So how do you keep your best customers coming back to your restaurant? Reward programs

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Topics: customer data, customer loyalty, Customer Service, Database Marketing, How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, point of sale, Restaurant Marketing, restaurant marketing, reward programs, SpeedLine Customers, Uncategorized

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