On Point: the restaurant technology blog

SpeedDine: Simple Online Ordering for NYPD Pizza Hunter’s Creek

Posted by Elizabeth Kelly on Tue, Nov 13, 2018 @ 08:11 AM

In January 2018, Jeff Longo opened a second NYPD Pizza Orlando location in Hunter’s Creek. After years of not offering online ordering for his delivery and takeout customers, Longo decided that his new point of sale system would have to have that option.

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Topics: SpeedDine, online ordering, Online Ordering, drive online sales, mobile ordering, SpeedLine Customers, customer story, customer of the month, Customer Service

[Press Release] Coconut Kenny’s Restaurant Group Selects SpeedLine POS for Expansion

Posted by Elizabeth Kelly on Tue, Oct 30, 2018 @ 07:10 AM

Earlier this week, we were happy to announce Coconut Kenny’s selection of SpeedLine POS as their exclusive POS technology partner. For many years, SpeedLine’s Northern Washington-based employees have professed their love for Coconut Kenny’s pizza and sandwiches.

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Topics: press release, SpeedLine News, SpeedLine Customers, SpeedLine POS News, SpeedLine POS

Fast and Friendly Service is the Key to High Volume at Previti Pizza

Posted by Elizabeth Kelly on Thu, Sep 06, 2018 @ 08:09 AM

Downtown Manhattan is always in a rush. New Yorkers are used to the fast-paced lifestyle, and they expect fast service. What they don’t expect is fast, friendly service, which is exactly what they get at Previti Pizza’s Manhattan location.

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Topics: customer story, SpeedLine user, SpeedLine user of the month, SpeedLine Customers, SpeedLine users, customer of the month, Customer Service

A POS to Rely On: Krazy Karl’s Pizza

Posted by Elizabeth Kelly on Wed, Aug 22, 2018 @ 07:08 AM

In Fort Collins, Colorado, people are crazy for Krazy Karl’s. Since opening in 2010, the pizzeria has expanded to two locations within the city, serving university students and families alike.

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Topics: SpeedLine Customers, customer story, customer of the month, technology in the restaurant, Restaurant Technology, SpeedLine users, SpeedLine user of the month, SpeedLine user, SpeedLine POS

Online Ordering: Your New Front Door

Posted by Elizabeth Kelly on Thu, Apr 05, 2018 @ 08:04 AM

To your web-savvy customers, loading a slow online ordering website feels like walking up to a restaurant and seeing a long line. They won’t wait. They won’t order—they go somewhere else. For customers who find you online, the ordering site is your new front door.

While it may feel like you have less control over your customers’ first impressions online than you do in the store, that doesn’t have to be the case. Let’s take a look at a few things to look for in an online ordering provider to meet customer expectations and increase online sales.

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Topics: mobile ordering, Online Marketing, Online Ordering, online ordering, PCI, Restaurant Technology, restaurant technology, SEO, SpeedLine Customers

“Hey, Joe.” The Best Part About Pizza Expo 2017

Posted by Jennifer Wiebe on Wed, Apr 12, 2017 @ 08:04 AM

A week after our return from the International Pizza Expo, we’re still digesting all that we saw and heard at this year’s big show.

Conversations with restaurant operators at the Expo are a crash course in how the industry is changing—and how it stays the same.

The radical changes that stood out to me were around mobile technology. Restaurant operators were looking for solutions for mobile order entry in the store. And flexible options to handle online orders from a surprisingly wide set of providers.

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Topics: Enterprise, Industry Experts, Insights and Best Practices, International Pizza Expo, Loyalty, Online Ordering, online ordering, pizza POS, point of sale, restaurant management, Restaurant Marketing, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine POS News, Tradeshows

From the Archives: Master Menus for Multi-Unit Restaurant Companies

Posted by Lisa Siddons on Wed, Mar 29, 2017 @ 09:03 AM

With most of the crew at the International Pizza Expo this week (visit SpeedLine at booth #421), we're featuring this article on master menus from the archives.

Many chains use master corporate menus to control food cost and brand consistency. By standardizing menu offerings, recipes, and portions, restaurant chains protect their margins, deliver a consistent product across multiple locations. This  streamlines IT operations.

Tastes can vary from one area to another. The leek-and-potato pizza that’s a hit in Oakland may not go over so well in Dallas. With regional differences in prices, coupons, and tastes, how do you put the concept of a corporate menu into practice?

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Topics: Customer Service, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, POS choice, Restaurant Management, restaurant management, restaurant marketing, restaurant POS, Restaurant Technology, SpeedLine Customers, SpeedLine user

Restaurant Operations: 3 Equipment Essentials for Effective Pizzeria Operations

Posted by Tricia Hoy on Thu, Mar 23, 2017 @ 13:03 PM

As we get ready to head to Pizza Expo 2017 next week, we’ve been thinking about what a fantastic opportunity it is to check out new pizza and delivery-related products. If you’re looking for ideas to improve operations in your pizzeria, Pizza Expo is a great place to start.

Are you opening a new restaurant, or replacing aging equipment? Ensuring your restaurant equipment is in tip-top shape is a key factor in fine tuning operations.

These are three equipment essentials for any pizza and delivery operation:

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Topics: Enterprise, How-to, Industry Experts, Insights and Best Practices, International Pizza Expo, Inventory, Online Ordering, oven, pizza expo, pizza POS, point of sale, refrigeration, Restaurant Management, restaurant management, restaurant POS, Restaurant Technology, SpeedLine Customers, SpeedLine POS

Pizza Expo 2017 – The Final Countdown!

Posted by Tricia Hoy on Wed, Mar 15, 2017 @ 08:03 AM

The team at SpeedLine is gearing up for the “Largest Pizza Show in the World.” International Pizza Expo will take over the Las Vegas Convention Center in less than two weeks.

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Topics: Delivery, delivery fees, delivery zones, Industry Experts, International Pizza Expo, LiveMaps, pizza POS, point of sale, restaurant management, restaurant POS, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine user, Tradeshows, Uncategorized

Continuing Care: Does Your POS Vendor Offer After-Sale Services?

Posted by Lisa Siddons on Wed, Mar 08, 2017 @ 08:03 AM

Too often, we hear stories of POS vendors whose attention to service tails off shortly after the check is cut. This can leave restaurant owners scrambling to maintain their systems, and failing to get the most out of their technology investment.

If you’re shopping for a POS system or other restaurant technology, one of the important things to consider is what happens after the system is installed and paid for. Does the vendor offer ongoing support? Menu and setting management services? Online training materials? Aftermarket equipment options?

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Topics: aftermarket sales, Customer Service, Enterprise, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, POS choice, Restaurant Management, restaurant management, restaurant POS, Restaurant POS Case Studies, Restaurant Technology, restaurant technology, Services, SpeedLine Customers, SpeedLine user, support service, tech support

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