On Point: the restaurant technology blog

Fast and Friendly Service is the Key to High Volume at Previti Pizza

Posted by Elizabeth Kelly on Thu, Sep 06, 2018 @ 08:09 AM

Downtown Manhattan is always in a rush. New Yorkers are used to the fast-paced lifestyle, and they expect fast service. What they don’t expect is fast, friendly service, which is exactly what they get at Previti Pizza’s Manhattan location.

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Topics: customer story, SpeedLine user, SpeedLine user of the month, SpeedLine Customers, SpeedLine users, customer of the month, Customer Service

A POS to Rely On: Krazy Karl’s Pizza

Posted by Elizabeth Kelly on Wed, Aug 22, 2018 @ 07:08 AM

In Fort Collins, Colorado, people are crazy for Krazy Karl’s. Since opening in 2010, the pizzeria has expanded to two locations within the city, serving university students and families alike.

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Topics: SpeedLine Customers, customer story, customer of the month, technology in the restaurant, Restaurant Technology, SpeedLine users, SpeedLine user of the month, SpeedLine user, SpeedLine POS

Customer of the Month: Supremo's Pizzeria

Posted by Lisa Siddons on Thu, Jun 01, 2017 @ 08:06 AM

Supremo’s Pizzeria founders Don and Gayle Speicher set out with the goal of providing top notch customer satisfaction while making the best product possible—Where Taste Reigns SUPREME™.

The Speichers’ son, Steve, has been integral to the success of the family business. Steve’s passion for pizza started in college when he began driving for Supremo’s Pizza. Today, he keeps his parents’ goals in mind, managing the North Hills location as well as the company’s digital marketing materials and revisions to the point of sale menu and coupons.

We caught up with Steve to find out more about Supremo’s Pizzeria and the impact the SpeedLine point of sale system has had in many different areas of their business.

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Topics: Delivery, Dine In, Enterprise, pizza POS, POS choice, restaurant POS, Restaurant POS Case Studies, Restaurant Technology, SpeedLine POS, SpeedLine users

Mid-America Restaurant Expo Starting this Weekend

Posted by Tricia Hoy on Wed, Jan 25, 2017 @ 08:01 AM

Come down and visit SpeedLine Solutions and regional reseller Pure POS at Mid-America Restaurant Expo this Sunday, January 29th and Monday, January 30th.

The expo will be held at the Greater Columbus Convention Center. Doors will be opening at 10:30 am.

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Topics: Mid-America Restaurant Expo, pizza POS, point of sale, Pure POS, Restaurant Technology, restaurant technology, SpeedLine POS News, SpeedLine users, trade show, Tradeshows, Uncategorized

Restaurant Management: Increase Delivery Efficiency with Visual Dispatch

Posted by Jennifer Wiebe on Wed, Nov 23, 2016 @ 12:11 PM

Gone are the days of effectively running a pizza delivery operation with a pad of paper and a rotary phone.

Today, your business is sharing space with Amazon and Uber. And as a result, your customers’ expectations around delivery are very different today than they were a few years ago.

To compete in this new delivery space, a Visual Dispatch system gives you an edge. This can make it easier to plan routes and pair nearby orders for efficient delivery.

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Topics: delivery, Delivery, delivery fees, delivery zones, How-to, Insights and Best Practices, pizza POS, Restaurant Management, Restaurant Technology, restaurant technology, SpeedLine POS, SpeedLine users, visual display

From the Archives: Restaurant Operations: 3 Ways to Go Green while Saving Green

Posted by Lisa Siddons on Mon, Jul 18, 2016 @ 07:07 AM

"Going green" always seems to be in the news, but is it a viable option for your restaurant business? Many operators find it not only makes for good press and creates goodwill with environmentally-conscious customers, but it also saves them money.

Today we look at a few simple strategies for green restaurant operations—and how they can pay off:

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Topics: delivery, Delivery, delivery fees, delivery zones, food cost, food costs, go green, How-to, Insights and Best Practices, pizza POS, point of sale, Restaurant Management, restaurant management, SpeedLine Customers, SpeedLine users

4 Benefits of Leasing Your Next Point of Sale System

Posted by Tricia Hoy on Mon, May 09, 2016 @ 07:05 AM

Are you considering purchasing a new point of sale system?  Perhaps you are opening a new pizzeria, replacing an old system, or purchasing a new POS for an existing location that’s using pen and paper. What if you don’t have the cash on hand when you need it? You could take out a loan to purchase a new system—but have you considered leasing? Here are 4 benefits of leasing that might help you determine if this option is right for you.

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Topics: Enterprise, How-to, Industry Experts, Insights and Best Practices, leasing, pizza POS, point of sale, Restaurant Management, restaurant management, restaurant POS, SpeedLine Customers, SpeedLine users, Uncategorized

Customer Demand Drives Restaurant Technology Changes

Posted by Jennifer Wiebe on Mon, May 02, 2016 @ 09:05 AM

In a recent Pizza Marketplace webinar, I shared a story from an RMagazine interview with STACKED CEO Paul Motenko. Motenko shared this observation, which applies across any restaurant technology decision:

The most important and lasting technology changes in the restaurant industry aren’t about technical possibilities. Real shifts are driven by what restaurant guests want. Customer demand.

So how is customer demand influencing your restaurant technology choices?

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Topics: customer demand, Enterprise, How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, Online Ordering, online ordering, pizza POS, restaurant management, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine user, SpeedLine users

Some Pizzerias Lagging in the Shift to Online Ordering: the View from Pizza Expo 2016

Posted by Jennifer Wiebe on Thu, Mar 17, 2016 @ 14:03 PM

Nearly every operator we met at the 2016 International Pizza Expo was looking for ways to increase sales from web and mobile ordering, and reduce the associated costs.

Some were looking for new online ordering options; others, a more seamless user experience. Some pizzerias had already experienced a shift of more than 40 to 50% of their phone orders to web and mobile—but a surprising number of operators were just getting started online. Overall, these numbers represented a surprisingly small shift from our benchmark study results in late 2014. But with the restaurant operators who had embraced the online ordering model, the conversations at the 2016 Pizza Expo were different.

The move to online ordering has resulted in real reductions in labor costs for most restaurants, but a number of operators commented that it introduces new challenges as well.

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Topics: Chowly, Credit Cards, digital sales, How-to, Industry Experts, Insights and Best Practices, International Pizza Expo, Listening to your Customers, Online Ordering, online ordering, payment security, pizza expo 2016, pizza POS, POS choice, restaurant management, restaurant POS, Restaurant Security and PCI, Restaurant Technology, restaurant technology, Security, SpeedLine Customers, SpeedLine POS, SpeedLine users, third party ordering

Pizza Expo 2016 – 10 Days and Counting!

Posted by Tricia Hoy on Thu, Feb 25, 2016 @ 07:02 AM

It’s that time of year: planning and preparation are underway for the largest pizza show in the world. Pizza Expo is coming up March 8 - 10 at the Las Vegas Convention Center.

This year’s schedule is packed with expert speakers on the latest and greatest trends in the pizza industry. Schedule time for educational seminars and workshops led by industry consultants, professional trainers, and restaurant operators. Sample new ingredients and ready-made menu items. Check out the competition in the International Pizza Challenge and World Pizza Games, and learn new methods in the cooking and baking demonstrations. Try your hand at making your own dough, and attend the Pizza Expo Block Party and Acrobatic Dough Tossing Finals. The choices are plenty!

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Topics: Customer Service, Enterprise, How-to, Industry Experts, Insights and Best Practices, International Pizza Expo, mobile ordering, pizza POS, Pizzeria 2020, point of sale, POS choice, restaurant, Restaurant Management, restaurant management, Restaurant Marketing, restaurant marketing, restaurant POS, Restaurant Technology, restaurant technology, SpeedLine Customers, SpeedLine POS, SpeedLine users, Tradeshows

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