On Point: the restaurant technology blog

What to Consider When Designing Value Meals

Posted by Elizabeth Kelly on Mon, Aug 13, 2018 @ 09:08 AM

 “Would you like to make it a combo?” is a phrase quick service restaurants have drilled into the heads of every customer for generations. Encouraging customers to upsize their meal to include a side and a drink is a popular method of increasing check sizes. It works because customers perceive a deal, and ordering is made simple.

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Topics: value meal, combo deal, menu strategy, menu design, menu, upselling

Restaurant Marketing: 5 Ways to Boost Restaurant Sales

Posted by Tricia Hoy on Wed, Apr 26, 2017 @ 09:04 AM

In the restaurant business, selling your service can be as important as selling your goods. Sure, you make great pizzas—but what are your out-the-door and delivery times? Is the pizza arriving to the customer hot? And your staff: how do they measure up?

No matter how great the food is, every restaurant has room for improvement, both in customer service and in bolstering sales.

Let’s take a closer look at 5 things you can use to market your service and your food while boosting profits:

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Topics: contests, customer loyalty, Customer Service, How-to, Industry Experts, Insights and Best Practices, Listening to your Customers, menu management, point of sale, Restaurant Management, Restaurant Marketing, restaurant marketing, social media marketing, SpeedLine POS, SpeedLine user, upselling

Restaurant Marketing: Script Upselling to Increase Revenue

Posted by Jennifer Wiebe on Wed, Dec 21, 2016 @ 09:12 AM

Winning new customers can be an expensive and time consuming venture. We understand how much more money and time it takes to win new customers. In this post, we’re focusing on how you can increase revenue by boosting add-on sales.

Upselling is all about increasing overall revenue by boosting the size of each order. To make it easy for staff to upsell consistently, build automatic suggestive selling prompts into your POS order screens.  

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Topics: customer loyalty, Customer Service, employee management, Enterprise, food costs, How-to, Insights and Best Practices, Listening to your Customers, menu management, menu pricing, pizza POS, Restaurant Marketing, restaurant marketing, upselling

From the Archives: The Technology Driving Quick Service

Posted by Tricia Hoy on Wed, Nov 09, 2016 @ 07:11 AM

Is your quick service restaurant meeting the growing technology demands of your guests? Here are several ways you can use and enhance your point of sale system. Maximize operational efficiency in your QSR or fast casual restaurant:

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Topics: customer loyalty, Customer Service, drive-thru, Enterprise, How-to, Industry Experts, kitchen display, Listening to your Customers, pizza POS, QSR, Restaurant Management, Restaurant Marketing, restaurant marketing, SpeedLine POS, Uncategorized, upselling

3 Ways to Systemize Upselling at the Point of Sale

Posted by Tricia Hoy on Wed, Jul 27, 2011 @ 16:07 PM

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Topics: Customer Service, Delivery, Dine In, How-to, Insights and Best Practices, menu pricing, pizza POS, point of sale, Restaurant Marketing, restaurant marketing, restaurant POS, restaurant technology, upselling

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