On Point: the restaurant technology blog

[New Guide] Compatibility Matters: Meeting Your POS Match

Posted by Elizabeth Kelly on Fri, Apr 27, 2018 @ 09:04 AM

Pizza Marketplace recently released a new guide to help pizzerias navigate the process of selecting a new point of sale system, particularly when it comes to compatibility with your restaurant.

Compatibility Matters: Meeting Your POS Match walks restaurant owners through the important considerations about the point of sale systemand their restaurant conceptbefore tying the knot with a compatible POS partner.

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Topics: Guide, Insights and Best Practices, pizza POS, point of sale, POS choice, restaurant POS, Restaurant POS Case Studies, Restaurant Technology, restaurant technology

The Online Customer Experience

Posted by Elizabeth Kelly on Mon, Apr 23, 2018 @ 09:04 AM

A few weeks ago, we described online ordering as the “new front door” for many pizzerias. Your online ordering site is often a new customer’s first experience with your brand. That’s why it’s so critical that the ordering process be seamless from your customer’s point of view.

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Topics: Customer Service, mobile ordering, Online Marketing, Online Ordering, online ordering, Restaurant Marketing, restaurant marketing, Restaurant Technology, SEO

Pay@ the Door: EMV Security and Cost Reductions for Restaurant Delivery

Posted by Elizabeth Kelly on Mon, Apr 16, 2018 @ 09:04 AM

Have you upgraded your payment technology to accept EMV yet? Many pizzeria and delivery restaurant owners have been dragging their feet, as a large percentage of their sales are card-not-present deliveries. For online and delivery orders, pizzerias and delivery restaurants are being charged card-not-present fees—whether they have upgraded to EMV or not. If more than half of your payments are card-not-present, it’s hard to justify the hardware upgrades for EMV.

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Topics: delivery, Delivery, emv, Pay@ the Door, restaurant POS, Restaurant Technology, restaurant technology

Online Ordering: Your New Front Door

Posted by Elizabeth Kelly on Thu, Apr 05, 2018 @ 08:04 AM

To your web-savvy customers, loading a slow online ordering website feels like walking up to a restaurant and seeing a long line. They won’t wait. They won’t order—they go somewhere else. For customers who find you online, the ordering site is your new front door.

While it may feel like you have less control over your customers’ first impressions online than you do in the store, that doesn’t have to be the case. Let’s take a look at a few things to look for in an online ordering provider to meet customer expectations and increase online sales.

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Topics: mobile ordering, Online Marketing, Online Ordering, online ordering, PCI, Restaurant Technology, restaurant technology, SEO, SpeedLine Customers

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