It seems every few months, we see another news story about a retail or restaurant company that has had customer data breached. And while the big stories make the news, criminals more often target small businesses that have fewer resources to protect themselves.
By now, you have no doubt heard the horror stories of data breaches resulting in stolen customer information at big box stores and large chain restaurants. But just because we only hear about breaches at large companies, it doesn’t mean they aren’t occurring in smaller chains and independent restaurants. In fact, hackers specifically target small retail businesses and restaurants that tend to have less rigorous security controls in place.
Halloween is a crazy night. On one of the top five busiest nights of the year for pizza, the streets are full of little ghosts and goblins begging for candy. Are your drivers prepared?
Keeping your pizza delivery drivers (and your youngest future customers) safe on the road is always a top priority, so we’ve prepared a few safety tricks:
If EMV and PCI are just letters to you, you should know that these acronyms represent important security standards for your business.
Did you know that if a guest uses a counterfeit or stolen, chip-enabled payment card in your restaurant, and if you are not using an EMV card reader, you are liable for any and all chargebacks? Chargebacks of this kind are on the rise.
Topics: Credit Cards, emv, Enterprise, How-to, Industry Experts, Insights and Best Practices, PCI, restaurant management, restaurant POS security, Restaurant Security and PCI, Restaurant Technology, restaurant technology, Security, SpeedLine POS, Theft and Security
What steps are you taking today to ensure lean, profitable operations in the restaurant? Managing the flow of cash through the restaurant is a critical piece of your security plan.
Topics: cameras, cash limits, Credit Cards, Customer Service, fingerprint sensors, How-to, Industry Experts, Insights and Best Practices, loss prevention, pizza POS, point of sale, Restaurant Management, restaurant management, restaurant POS, restaurant POS security, Restaurant Security and PCI, restaurant technology, Security, SpeedLine POS, Theft and Security, Uncategorized
Is employee theft something you have experienced in your pizzeria or QSR? If you think it can’t happen to you, think again! According to Fast Casual, a study by the National Restaurant Association estimates that internal theft is responsible for 75 percent of inventory shortages and losses of close to four percent of restaurant sales. Three-quarters of employees steal from the workplace at least once, while half steal repeatedly. Those employees are not all stealing cash. Theft can also come in other forms: staff abusing discount codes, treating themselves or friends to food and beverages, or cheating the time clock.
Topics: How-to, Industry Experts, Insights and Best Practices, loss prevention, point of sale, POS choice, Restaurant Management, restaurant management, SpeedLine POS, SpeedLine user, Theft and Security, Uncategorized
How often do order errors happen? Mistakes chew up time, waste stock, and burn good will with your customers. So how do you avoid entry errors and deliver the right order every time? Customer displays.
One step is to add a customer-facing display at the counter. The instant visual validation helps catch and correct mistakes as they happen. As an added bonus, these displays discourage theft and can increase add-on sales.
Topics: customer display, Customer Service, Dine In, Enterprise, How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, restaurant technology, SpeedLine POS, Theft and Security
What is the first ingredient that comes to mind when you hear the word pizza? Dollars to doughnuts, or should I say pizza wheels, it’s cheese. Although mozzarella continues to be the mainstay for pizza, the pizza industry has seen a rise in new favorites. Here are a few to tease your taste buds:
Topics: food cost, How-to, Industry Experts, Insights and Best Practices, Inventory, menu management, pizza POS, POS choice, Restaurant Management, restaurant management, restaurant POS, restaurant technology, SpeedLine Customers, Theft and Security
You understand the wealth of information available in your POS system, including important financial information. So you recognize how critical your password can be in securing your restaurant data. Ask yourself—is your password strong enough? Check these 4 tips for creating and managing passwords to enhance restaurant security:
Topics: How-to, Industry Experts, Insights and Best Practices, pizza POS, point of sale, POS choice, restaurant, Restaurant Management, restaurant management, restaurant POS, Restaurant Security and PCI, Restaurant Technology, restaurant technology, Security, SpeedLine user, SpeedLine users, Theft and Security
In the last installment of our series on growth and expansion for your restaurant business, we look at one of easiest tasks to accomplish: Listen, and take note. Keeping on top of industry trends—whether you implement them or not—is just as important as building profit.